Shipping policy

Last updated: August 2026

Overview

At Zoila Sosa Fine Art, we offer two types of products: original fine art prints fulfilled directly by us, and print-on-demand merchandise produced and shipped by our fulfilment partner, Printful. Shipping times and methods may vary depending on the product type.

---

Processing Times

• Fine art prints (self-fulfilled): Orders are processed and dispatched within 3–5 business days.
• Print-on-demand merchandise (Printful): Orders are sent to production upon purchase. Production typically takes 2–7 business days before dispatch.

---

Shipping Destinations

We ship worldwide. Delivery times vary by destination:

These are estimates and may vary due to carrier delays, customs processing, or busy periods.

---

Shipping Costs

Shipping costs are calculated at checkout based on your location and the items ordered. Free shipping promotions may be available — check our store for current offers.

---

Customs, Duties & Taxes

For international orders, customs duties and import taxes may be applied by your country's customs authority. These charges are the responsibility of the customer and are not included in our prices or shipping fees. We are not responsible for delays caused by customs processing.

---

Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

---

Lost or Damaged Items

If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at [your email address] within 14 days of the expected delivery date. We will work with you to resolve the issue promptly.

---

Contact

For any shipping queries, please get in touch via z.sosa@icloud.com